The Complaint Review Committee is composed of which groups?

• A. Licensees and members of the public from across Nova Scotia
• B. Only licensees
• C. Only members of the public
• D. Staff of NSREC

Answer: (A)

The part of the regulation this question tests is how the complaint process stays fair by including both industry insight and consumer perspective. The Complaint Review Committee is made up of licensees who understand real estate practice and standards, and members of the public who represent consumer interests. Having representation from across Nova Scotia ensures regional viewpoints are included, promoting balanced, Province-wide accountability. Staff of NSREC don't serve on the committee as members; they support the process but do not vote. This mix of licensees and public members from across the province is why the correct choice includes both groups from across Nova Scotia.